Delivery

Welcome to Hoverboard Store’s delivery page. We are dedicated to providing efficient and reliable delivery services to ensure your shopping experience is smooth and convenient.

Dispatch Time:

All orders are dispatched by 1pm. The cutoff time for next day delivery is 1pm.

Delivery Methods:

Items under £40: These will be shipped via Hermes/Royal Mail and typically arrive within 2-3 working days. Tracking information will be sent to you via email.

Items over £40: These will be shipped via DPD and are eligible for next working day delivery. You’ll receive tracking details via email and SMS. A delivery time slot will also be provided via email/SMS.

Next Working Day Delivery:

To qualify for next working day delivery, orders must be placed before 1pm. Working days are Monday-Friday, excluding weekends and bank holidays.

Exceptions:

Certain areas require 3-4 working days for delivery due to their location:

UK islands (e.g. Isle of Wight, Jersey, Isle of Jura, etc.)
Northern Ireland
Parts of the Scottish Highlands
Parts of Scotland
Additional Shipping Options:

Next Day Express Delivery – £5.99: Orders placed before 1pm on weekdays are dispatched the same day for next working day delivery via DPD. Please note that this service does not operate on Saturdays.

UK Saturday Delivery – £12.99: Orders placed before 1pm on Fridays are dispatched the same day for delivery on the following Saturday via DPD.

We are committed to ensuring that your orders are delivered promptly and securely. If you have any questions or need assistance, please don’t hesitate to contact our customer support team at contact@hoverboardstore.co.uk.