Description

The G63 hoverboard comes in chrome rainbow colour that reflects many shades when light strikes it. It has a powerful motor and lighting system which lights up the RCB deck and 6.5-inch-wide infinity tires.

See Guidance for local areas and rental operators of e-scooters.

Delivery

UK MAINLAND DELIVERY OPTIONS

Standard Delivery – FREE

Your order will be delivered within 1 working day with DPD if placed before 1pm Mon-Thurs.*
(*Please note that this is not a guaranteed next day delivery service, and we do not take responsibility for any delays.)

Guaranteed Next Day Delivery

For orders placed before Mon-Thursday 1:30pm, your items will be delivered the next working day.*
(Applicable for UK mainland orders only)
Price: £5.99

Saturday DPD Delivery

Orders placed before 1:30pm on Friday will be delivered on Saturday.*
(Applicable for UK mainland orders only)
Price: £15.00
EVRI Delivery for Other Items

Items not including hoverboards, hoverkarts, and electric scooters will be shipped using the EVRI delivery service.
This typically takes up to 3 working days for delivery.
Exceptions to Standard Delivery Terms

Please be aware of the following exceptions that may take up to 3-4 working days:

UK islands (e.g. Isle of Wight, Jersey, Isle of Jura, etc.)
Northern Ireland
Parts of the Scottish Highlands
Parts of Scotland

Returns Policy

If you’re not completely satisfied with your purchase, you may return it within 30 days from the date of delivery. Please ensure that the item is in its original condition, unused, and in its original packaging. We kindly ask that you include your full name, order number, and reason for the return. Return postage costs are the responsibility of the customer, and we recommend using a delivery service that provides tracking and insurance.

Upon receiving your returned item and completing our routine checks, we will process your refund, exchange, or repair as agreed. Please allow up to 14 days for the return to be processed. Please note that certain items, such as made-to-order items, large items may have additional terms and conditions for cancellation and returns.

For items that are damaged, faulty, or incorrect, please contact our customer support team within 48 hours of receiving the item. We’ll be happy to assist you with the necessary steps to resolve the issue.

For more details on our return policy, please refer to the complete Returns section on our website or contact our customer support team for assistance. Your satisfaction is important to us, and we’re here to help.

FAQ’s

Frequently Asked Questions (FAQs)

1. What is the estimated delivery time?

We strive to provide efficient delivery services. Standard delivery typically takes 1 working day if you place your order before 1pm Mon-Thurs, while guaranteed next-day delivery options are available for orders placed before 1pm.

2. What warranty coverage is offered?

We offer a 12 months manufacturer’s warranty to cover any mechanical or electrical faults. It’s important to note that warranties do not cover damages caused by misuse, water exposure, or modifications.

3. What if I experience technical issues with my hoverboard or hoverkart?

If you encounter any technical issues, don’t worry. Reach out to our customer support team, and they’ll be happy to assist you. Whether it’s troubleshooting steps or arranging repairs, we’re here to ensure your satisfaction with your purchase.

4. Are hoverboards safe to use?

Absolutely. With a proven track record since 2015, we prioritise safety above all else. Our hoverboards are certified UL2272, CE, and come with a UK charger. As a UK-based company in the West Midlands, we are dedicated to providing safe and certified hoverboards that meet the highest standards. Your safety is our commitment.

5. I didn’t receive my order confirmation/Where is my tracking number?

We apologies if you haven’t received your order confirmation or tracking number yet. Please check your spam or junk folder in case the email ended up there. If you still can’t find it, feel free to contact our customer support team, and we’ll be happy to assist you in getting the necessary information. Your satisfaction is our priority, and we’re here to help.